Dishi Dental & Gastro-Liver ClinicDishi Dental & Gastro-Liver Clinic
Digital Personal Data Protection (DPDP) Act, 2023 Compliant

Patient Privacy, Data Rights & Clinic Policies

Dishi Dental & Gastro-Liver Clinic operates under the highest standards of medical confidentiality and strict statutory compliance with Indian digital privacy laws.

🛡️ DPDP Act Notice📋 Patient Rights⚖️ Grievance Officer (DPO)✍️ Submit Data Request📄 Terms of Use🕒 Rescheduling & Cancellation

Notice under Section 5 of the DPDP Act, 2023

Mandatory statutory notice for processing of personal digital data

Under Section 5 and Section 6 of the Digital Personal Data Protection Act, 2023 (Act No. 22 of 2023), Dishi Dental and Gastro-Liver Clinic serves as the Data Fiduciary for all personal and health-related digital information provided by you (the Data Principal).

1. Data We Collect

  • • Identifiers: Full Name, Email Address, Contact Number.
  • • Clinical Data: Reason for consultation, reported dental/gastro symptoms, uploaded medical reports or scans.
  • • Access Logs: Secure Email OTP verification records and appointment audit timestamps.

2. Specified Purposes

  • • Scheduling and confirming clinic appointments.
  • • Conducting specialized dental and gastro-liver medical consultations.
  • • Maintaining medical continuity and issuing electronic treatment summaries.
  • • Statutory record keeping required by Indian medical regulations.

No Marketing Sharing or Commercial Sale of Health Data

Your medical records and personal details are strictly confidential. We never monetize, sell, lease, or share patient data with third-party advertisers, insurance aggregators, or unauthorized corporate entities.

Your Rights as a Data Principal (Sections 11–14)

Enforceable rights under Indian law for patients and their legal guardians

Right to Access Information (Sec. 11)

You have the right to obtain a summary of your personal digital data being processed, a description of the medical data shared with treating doctors, and details of any authorized health personnel who have accessed your record.

Right to Correction & Updation (Sec. 12)

You can request the correction of inaccurate or misleading data and the completion of incomplete medical profile details by notifying our medical records desk or Grievance Officer.

Right to Erasure & Withdrawal (Sec. 12 & 6)

You may withdraw consent at any time. Non-clinical accounts and communications will be erased promptly. Clinical consultation records are retained in compliance with statutory minimums under the National Medical Commission (NMC).

Right of Grievance Redressal (Sec. 13)

If you have any questions, concerns, or grievances regarding the processing of your data, you have an unhindered right to file a grievance with our designated Grievance Officer before approaching the Data Protection Board of India.

Statutory Medical Records Retention (NMC & State Regulations)

Please note: In accordance with the National Medical Commission (NMC) Professional Conduct Regulations and the Haryana Clinical Establishments Act, healthcare providers are legally mandated to preserve indoor and outpatient clinical treatment records, diagnostic summaries, and prescription logs for a minimum statutory period of 3 (three) years. Erasure requests for clinical data will be processed upon expiration of this mandatory regulatory period.

Data Protection Officer & Grievance Redressal

Section 13 statutory appointment and grievance turnaround commitment

In accordance with Section 13(1) of the Digital Personal Data Protection Act, 2023, Dishi Dental and Gastro-Liver Clinic has designated a dedicated Grievance Redressal Officer to address all queries and rights requests from patients.

Designation

Data Grievance Redressal Officer

Clinic Name

Dishi Dental & Gastro-Liver Clinic

Direct Privacy Email

privacy@dishi.clinic

Official Telephone

+91 98701 70676

Physical Address

M3M Tee Point, South Block, Sector 65, Golf Course Extension Road, Gurugram, Haryana 122018, India

Acknowledgement Window

Within 24 working hours

Resolution Commitment

Within 7 business days

Appellate Authority

Data Protection Board of India (DPBI)

Submit a Data Principal Request

Exercise your statutory rights under the DPDP Act with our automated intake workflow

🔒 Submissions are protected by end-to-end encryption.

Terms of Use & Medical Consultation Disclaimer

This website provides appointment scheduling, patient educational content, and clinic information for Dishi Dental and Gastro-Liver Clinic, Gurugram. It does not provide emergency medical interventions or formal clinical diagnoses without in-person physical assessment.

Emergency Notice:

If you are experiencing acute medical emergencies such as sudden heavy gastrointestinal bleeding, severe chest pain, or trauma, please visit the nearest hospital emergency department immediately or call Indian emergency helpline 112 / 102.

Rescheduling & Cancellation Policy

Appointments may be rescheduled or cancelled up to the designated notice window prior to the consultation time to allow other patients in need of urgent care to book the opening.

  • Reschedule notice: At least 4 hours before your scheduled slot.
  • Cancel notice: At least 4 hours before your scheduled slot.
  • Self-Service: Access the one-click management link sent to your registered Email OTP letter or WhatsApp.
  • Assistance: Contact the clinic reception directly at +91 98701 70676.